Full Time
Bengaluru
Posted 1 year ago

Responsibilities:

  • Create and maintain online help, user guides, API documentation and other document types.
  • Monitor issue tracking systems, in-house IM systems, and wiki pages for updates affecting the documentation.
  • Use the application that you are documenting and be an excellent customer advocate.
  • Maintain consistency in tone and style.
  • Conform to the Technical Publications documentation standards and best practices.
    Detail oriented with an eye for improving existing work.
  • Work with senior writers, developers, product managers, and other partners to understand the requirements and scope of product documentation deliverables.
  • Coordinate document reviews with stakeholders, and incorporate feedback.
  • Participate in technical and functional review meetings.
    Strong commitment to teamwork and willingness to accept responsibility and accountability.
  • Quickly learn and understand new technical features and concepts with passion.
  • Achieve and maintain relevant product knowledge.
  • Analyze and understand documentation requirements and the audiences.
  • Work with minimal supervision and complete tasks on schedule.
  • Capable of working on multiple projects at the same time and prioritizing work appropriately.

Requirements:

  • Any Graduation
  • 3- 5 years of technical writing experience or any other role in a software company.
  • Excellent writing, communication, and interpersonal skills with the ability to effectively work with global and culturally diverse departments and groups.
  • Ability to clearly express complex ideas and concepts.
  • Knowledge of technical communication best practices.
    Strong vocabulary and sentence structuring knowledge.
  • Deeper understanding of the SDLC and DDLC processes.
  • Strong knowledge of:
    Madcap Flare or any topic based authoring tool
    Standard technical content development tools.
  • Markup languages such as HTML, XML, and Markdown

Interested candidates can share their resume to prashanth.sudharsanam@aptean.com

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